Our Testimonials

My aunt came into care for respite but because of the care given she has decided to stay. I am pleased with everything I have seen and it is great my aunt feels safe now. Many thanks to all the staff.
Ian E
Nephew of Resident

From the minute I entered the home I felt "at home". The staff have been great during my stay. I initially went in as respite for three weeks, but have decided to stay. I feel safe, the food is great and I'm very happy.
Freda B
Resident

I can honestly say that my uncle going into Riverside care home was the best move our family made. Instantly the worry and pressure were lifted with the confidence we had that the staff would care and he would be safe. On arrival we were greeted and made so welcome all aspects of the home's procedures were explained in a clear friendly manner and assured that if we had any concerns or were unsure of anything we would just need to ask. Every member of staff introduced themselves to us and my uncle explaining their role within the home and chatting to my uncle. The management of the home is second to none with the entertainment and activities well planned and thought out. Nothing is a trouble and we can rest easy with confidence that our uncle is being cared for 100%. Outstanding.
Andrea B
Niece of Resident

Riverside House was a life changing decision for my grandad. Initially, I was so worried about my grandad going into care, about trusting strangers with his support, I never needed to panic. They are were like family to him, everyone was so lovely. My grandad had a stroke last Christmas, he was bed bound and we had little hope of him walking again, or getting his strength back. He had no motivation to go on in life. Riverside made such an effort from the start, to involve him in activities, he came back to us and built his strength back with the help of the exercises every day in the group sessions. He went from respite with a view to a permanent space to going home walking and happy in 7 months. I could never thank the staff enough for what they have done for him. He was very reluctant to accept support but they built up trust with him. They involve the community and have so many visitors, performers, Dogs and nursery children visit weekly. Good mental health is at the forefront of the care.
Allana M
Granddaughter of Resident

The activities are absolutely amazing, they get all the residents involved. My dad loves it. Amazing staff, friendly and professional. Food is brilliant!
Joan W
Daughter of Resident

Like Riverside House, can't fault anything. My father is very happy here. The staff are wonderful. There's a very good range of activities and there are things on every day so we know Father is in very good hands here.
R I
Son of Resident

This care home is superb! They consistently go above and beyond to provide the residents with varied, quality activities to keep them stimulated. This has been particularly so in their work with their dementia choir - the work that has gone in, and the results are amazing.
Jacqueline B
Daughter of Resident

Staff regularly engage with residents without prompts. Residents look happy and fulfilled. Plenty of activities and tea/biscuits. Out of 4 times I have been there have been activities and residents enjoying themselves. This is my first-hand experience of visiting a residential facility and it is always a very positive one. My mother's room is spacious and the bathroom large and she engages happily with staff.
Laura C
Daughter of Resident

From the outset the staff at Riverside House were friendly, warm and welcoming. My mother was anxious about her respite stay, but the staff's reassurance and kind welcome soon settled her. The meals were a huge hit with my mum! The range of activities were varied and staff enabled Mum to take part. Overall, an excellent experience for her and peace of mind for me!
Jean S
Daughter of Resident

My mum has been at Riverside for the past four years, and although she was reluctant to go into a care home, she has been the happiest she has been for a long time. The staff were always kind, caring, engaging and ready to have a laugh. She felt happy and at home. The activities are broad and inclusive and help to stimulate all the residents rather than leave them sitting in chairs and bored all day. They received a well-deserved award for the activities recently. I thank them all for making my mum’s last few years as happy as they could.
Carol D
Daughter of Resident

Award Winners

We are proud that we won the 2022 Caring UK Award for Activity Team of the Year.